Privacy Policy

Information we collect

When you request an estimate, use our chat or contact us, we collect the information you provide, such as your name, phone number, email, property address and details about your project. Our website may also collect basic usage data through cookies and analytics tools.

Analytics

We use Umami and Microsoft Clarity to understand how people use our website, such as which pages they visit, how far they scroll and which buttons they click. Umami does not use cookies and does not collect personal information. Microsoft Clarity uses cookies and may record anonymous page interactions to show us where the site is hard to use. We do not use these tools to identify you, and you can block cookies in your browser settings.

How we use it

We use your information to respond to you, provide estimates and services, schedule work, communicate about your project and improve our website. We do not sell your personal information.

Sharing

We may share information with service providers who help us run our business (for example, scheduling, email or analytics tools), with insurance companies when you ask us to help with a claim, or when required by law.

Text messages (SMS)

If you give us your mobile number and agree to receive texts, we may send messages about your estimate, appointments, project updates and review requests. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell or share mobile numbers or text-messaging consent with third parties for their marketing.

Your choices

You can ask us to update or delete your information by emailing doug.redman@theaustinroofdoctor.com.

Contact

The Ranier Roof Doctor, . Phone: (737) 307-1960.